Maintenance


Copaco VMware Cloud Maintenance

Status: Scheduled
Start time: 29-01-2021 23:00
End time: Unknown
Estimated downtime: 02:00

Dear Partner,

On Friday and Saturday the 29th and 30th of Januari between 23:00 and 06:00, the VMware vCloud Director Portal will be temporarily unavailable due to the upgrade of mulitple Copaco VMware Cloud components.
Maintenance will take place outside office hours.

 

  • VM-management and Copaco VMware Cloud orders will be temporary unavailable during the maintenance.
  • Existing Virtual Machines will not be affected, vm connectivity may loose up to 1-3 pings.


We apologize for the inconvenience this might cause you. Should you have any questions or face any problems after the scheduled maintenance period you should contact our support team via https://2tcloud.supportcenter.services

This message is related to the following cloud service(s):

  • Virtual Servers & Datacenter | Copaco Vmware Cloud

Veeam Mainteanance

Status: Scheduled
Start time: 08-01-2021 12:00
End time: 08-01-2021 20:00

Dear Partner,

On Friday the 8th of January between 12:00 and 20:00, the Veeam Cloud Connect environment will be temporarily unavailable due to scheduled monthly patch deployment and service reboots. Maintenance will take place during office hours because the least amount of backup operations run in this timeframe.

We apologize for the inconvenience this might cause you. Should you have any questions or face any problems after the scheduled maintenance period please contact our support team via https://2tcloud.supportcenter.services

The 2tCloud Team

Notifications


Microsoft 365 - Orders not visible in Office 365 portal

Start time: 18-01-2021 12:00
End time: 19-01-2021 12:00

Dear partner, 

At the moment we're facing an issue where Microsoft 365 orders (sales orders and upgrade orders) are not visible in the portal from Microsoft. 
We've escalated this issue with out vendor to make sure this issue will be resolved as soon as possible. 
As soon we have an update in regards to this issue we'll update this post. 

Sorry for any inconvenience caused. 

The 2tCloud Team.

 

UPDATE 12:00
We see that multiple orders are now processed by Microsoft. All the licenses should now be available. 

Microsoft 365 - Orders failing Azure AD GRAPH API Error: 'Role 'Company Administrator' was not found.'

Start time: 19-01-2021 12:28
End time: Unknown

Dear Partner,

At the moment we're facing an issue where some Microsoft 365 orders cannot be placed or fail with the following message: "Azure AD GRAPH API Error: 'Role 'Company Administrator' was not found.'"

We're investigating this issue and escalated this with the vendor to see how this can be solved as soon as possible. 

As soon we have an update in regards to this issue we'll update this post. 

Sorry for any inconvenience caused. 

The 2tCloud Team.