How to order Microsoft Cloud for existing tenants

Microsoft Cloud / Microsoft Office 365 / How to order Microsoft Cloud for existing tenants

This article explains how to order Microsoft Cloud subscriptions for tenants which are already registerd with Microsoft

Guide Pre-requirements

  • accepted the MOSPA
    Make sure you have completed your MPN ID enrollment and have accepted the MOSPA.
    https://partner.microsoft.com/

  • MPN ID in your reseller account 
    Please enter the MPN ID in your reseller account on partner.2tcloud.com
    https://partner.2tcloud.com/kb/article/289/

  • Register your customer in the 2tCloud platform
    How to create a Customer: https://partner.2tcloud.com/kb/article/22/
    ADMIN ACCOUNT (sync account) : 
    Our control panel will search for the original Admin account (Admin@customer.onmicrosoft.com) and uses this one to sync with our control panel. Make sure this admin still exists in customer tenant, or recreate it! Orders will fail if this Admin user is deleted or renamed.
    • This admin account must have Global Admin privileges
    • This admin account must have disabled option: 'Must change password at next logon'

 

At the bottom of this guide you'll find the CCPv2 version of this manual

 

Steps

 

CCPv1

  1. We start in the customer control panel.


  2. In the “Home” screen within section “Store” we go to “Buy More services”.


  3. We pick in this example the sales category  “Microsoft Cloud | Office 365 Enterprise”, as my existing customer already has a subscription on this service. We can continue by pressing next.


  4. In the following screen we select the service plan we want to use. In this example we will order an Office 365 Enterprise E1 subscription/license.


  5. At the next screen we can only select a one month period. CSP subscriptions can only be bought monthly.


  6. Now we need to specify if we want to create a new Microsoft account, or if we want to link an existing Microsoft account to Copaco Cloud. In this guide we will go for a migration scenario, we want to link an existing account. We need to fill-in the existing tenant admin credentials. Press the button “sign in to Office365 Portal” to continue.

    Note: A popup window will appear that requests to accept the Microsoft Partner invitation. If no popup window shows check whether you have a popup blocker active!

    Note2
    : You must use a username ending in the onmicrosoft.com domain of the customer. This user must have global admin privileges. This account wil only be used once to check if the partner relationship is active.

    Note3
    : Our control panel will scan for all accounts with Global Admin privileges and will randomly pick one to use as a dedicated synchronization account. Unfortunately you don't have any way to pick or change the account used at this time. Make sure only the account you want as a dedicated "Service Account" for synchronization to have global admin privileges at the time of import. 





  7. Press sign in button.  Read the agreement on the Microsoft Office365 portal. You have to accept the terms of service and then press the “CSP Authorize” button.


  8. You can now close the Microsoft partner center window and return to the 2tCloud control panel. Now we have to wait for the partner URL acceptance to be processed by Microsoft. A timer will inform you once access is allowed;

    * If the acceptance is not processed correctly, follow this guide to manually accept CSP partner relationship.

  9. After some time the acceptance is detected and you can continue to the next step.


  10. Accept the 2tCloud terms and conditions and continue to the next page.
  11. In the last screen you can place your order. If you want to order more then one seat on this subscription you can add those using the "Order Additional Resources" button. This will give you the option to add multiple seats in one order.
  12. Finally place your order. You can press the "exit wizard" button on the next screen. Provisioning will continue in the background and might take up to a few hours.

 

Followup guides;

- How to upgrade/downgrade number of licenses

- How to configure CSP

 

CCPv2

  1. Start at the customer control panel from the customer
  2. In the Home screen click on Marketplace in the left side of the screen.
  3. Search for the subscription that you need. Please note that this screen shows categories of the subscriptions we have. In my Example I’m going to order Office 365 Business Premium. This is under the Microsoft Cloud | Office 365 Business. You can use CTRL+F to quickly find the subscription. Click on the category the subscription is in.
  4. Click on the subscription and click on click on Next.
  5. Click on Use Existing Microsoft Online account and follow the steps on the screen.
  6. Fill in the Microsoft User ID and password and click on Sign in to Office 365 Portal.

Note1: A popup window will appear that requests to accept the Microsoft Partner invitation. If no popup window shows check  whether you have a popup blocker active!

Note2: You must use a username ending in the onmicrosoft.com domain of the customer. This user must have global admin privileges and cannot have a temporary password. MFA/2FA is supported. This account will only be used once to check if the partner relationship is active. 

Note3: Our control panel will scan for all accounts with Global Admin privileges and will randomly pick one to use as a dedicated synchronization account. Unfortunately you don't have any way to pick or change the account used at this time. Make sure only the account you want as a dedicated "Service Account" for synchronization to have global admin privileges at the time of import. Once the account is marked as Synchronization admin account for our control panel it will reset the password on every change in our control panel!

  1. Accept the terms of services in the Microsoft Office Portal and press the CSP Authorize
  2. Close the Microsoft partner centre window and return to the 2tCloud control panel. Click on Next. You may have to click on Sign in to Office 365 Portal again before the next button will be clickable.
  3. Use the following screen to buy extra resources or extra licenses for the subscription you purchased using the “+” button.
  4. Confirm your order and click on Finish.